About Us Eureka 89 is the stunning events and dining space on the top floor of Eureka Tower in Melbourne. We host a wide variety of events - corporate lunches, dinners or cocktail parties, media launches, private milestone celebrations and weddings. We also operate a chef’s tasting dining room, open to the public throughout the week. About Journey Beyond Australia’s leading experiential tourism group, Journey Beyond, is privileged to operate 17 brands spanning the country, connecting guests to the land, and to each other. Headquartered in Adelaide, Journey Beyond formed in 2016 and now comprises tourism brands including: iconic trains The Ghan, Indian Pacific, Great Southern, The Overland; premium small-group outback operator Outback Spirit; eco-luxury lodge Sal Salis Ningaloo Reef; aquatic adventures Cruise Whitsundays, Rottnest Express, The Paspaley Pearl Farm Tour, Horizontal Falls Seaplane Adventures, Darwin Harbour Cruises and Journey Beyond Cruise Sydney; our tallest members, Melbourne Skydeck and Eureka 89; the historic Vintage Rail Journeys: The Telegraph Station in Alice Springs and Monarto Safari Resort. Joining the Journey Beyond family, you will play an integral role in supporting our business as we continue to share special places and shape lasting memories for our guests. About the Role We are seeking an experienced Sales & Events Coordinator with a passion for working closely with our clients to deliver the best possible event outcomes. This is a full-time position requiring meticulous attention to detail and a positive work attitude. This role is primarily responsible for the sale, coordination and delivery of events and charters, including private celebrations, weddings, conferences and corporate gatherings. The position is dynamic, fast-paced and customer-driven, focusing on events at Eureka 89, but will also private bookings across the brands within Journey Beyond’s Attractions and Dining (A&D) division. To excel in this position, a proactive mindset, meticulous focus on details and the ability to think outside the box are essential traits. On a day-to-day basis, responsibilities include: Handle enquiries and generate leads for events and charters, while working towards budgeted sales targets. Maintain communication with the Operations team, suppliers, and stakeholders to meet client expectations and ensure successful repeat events. Source new business opportunities and actively participate in weekly team meetings for effective communication and collaboration. Manage dining enquiries, bookings, prepayments, and guests’ special requests. A standard working day is expected to be 10:00 am – 6:00 pm on any of the seven days of the week, and you may be required to work on gazetted public holidays. Flexibility is required to allow for business necessities. This may fall outside of standard working hours/days, between the hours of 06:00 am and 09:00 pm. Requirements About You The successful candidate will demonstrate: Minimum of 12 months of experience in sales, events/event management, or FOH dining operations required. Strong interpersonal skills, coupled with professional written and verbal communication. Proficiency with Microsoft Office suite, coupled with previous experience using reservations systems (e.g. IVvy, SevenRooms). Strong organisational skills, with the ability to work under pressure, manage multiple events and adapt to changing priorities with tight deadlines. Proficiency with budgets and demonstrated experience meeting targets/KPIs. Excellent food & beverage knowledge. Responsible Service of Alcohol (or willing to obtain). Safe Food Handling Certificate (or willing to obtain). A pre-employment medical and National Police Check may be required as part of this recruitment process. Are you ready to join us? Your journey begins here! To apply, please submit your resume, along with a Cover Letter telling us a little bit about you. Applications close at 11:59 pm, Sunday 14th September 2025. Benefits As a Journey Beyond employee you'll enjoy: Generous discounts on Journey Beyond travel and experiences An attractive salary and positive work environment A career with opportunities for progression, transfers, and secondments Study Assistance Policy Employee Referral Policy Parental Leave program Purchased Leave policy Private Health discounts Employee Assistance Program Discounts on Journey Beyond merchandise
